Practical advice
What symptoms to watch for
Common signs include knocking over bumps, noise from the wheels, vibration in the steering wheel, the car pulling to one side or unstable handling in corners. Uneven tyre wear is also a warning sign.
Why not to delay the check
Chassis play usually gets worse over time. The car may brake worse, hold direction less accurately and wear tyres faster. An early check helps separate minor issues from urgent repairs.
What to write in the request
Describe when the sound or vibration appears: braking, cornering, bumps, higher speed or pulling away. It also helps to add the make, model, mileage and whether the issue is getting worse.
How the check works
We inspect the car according to the symptoms, focusing on play, mounting points, shock absorbers, ball joints, arms, visible damage and links to tyres and brakes. Then we suggest the next step.
When not to delay a chassis check
- the car knocks over bumps
- the steering wheel vibrates or the car pulls aside
- tyres wear unevenly
- the car feels unstable in corners
- handling changed after hitting a pothole
Practical next step
The useful question is not just what might be wrong, but how urgent it is. A minor recurring symptom can usually be sent through the enquiry form. Anything involving brakes, steering, warning lights, leaks, loss of power or a car that cannot be driven safely is worth a phone call before you keep driving.
What to write before booking
Describe where the noise comes from and whether it appears on bumps, during turning, braking or at higher speed. Mention if the car pulls to one side. Include the make, model, year, approximate mileage and when the symptom appears. A photo of a warning light, leak, worn tyre, STK report or previous diagnostic result is often more useful than a long description.
How the workshop decides priority
First we separate safety-critical issues from routine service items. Brakes, steering, heavy leaks, smoke, serious noises, red warning lights and cars that cannot be driven safely take priority. We only start repair work once the finding and the agreed next step are clear.
Frequently asked questions
Can I still drive with this issue?
A light knock is a reason to book a check. Loud impacts, steering play or unstable behaviour should be discussed before further driving.
What should I include in the request?
Describe where the noise comes from and whether it appears on bumps, during turning, braking or at higher speed. Mention if the car pulls to one side.
When is calling safer?
Call if the car feels unstable, pulls strongly, makes loud knocking sounds or you suspect a loose wheel or suspension part.