Question 1

How much does vehicle diagnostics cost?

Accepted Answer

Fault-code scan and basic diagnostics are listed from CZK 400. The final price depends on the vehicle type and how much troubleshooting is needed.

Question 2

Do I need to know the VIN?

Accepted Answer

No. VIN is optional. If you know it, it helps us find the correct parts and technical vehicle details faster.

Question 3

Do I need to add mileage?

Accepted Answer

No. Mileage is optional too. If you add it, it helps us estimate wear and suggest the right next step.

Question 4

When will you reply after I send an enquiry?

Accepted Answer

During opening hours Mon-Fri, 8:30-17:00 we try to reply as soon as possible by phone or e-mail. If the vehicle is not drivable, calling is usually faster.

Question 5

Where is Autoservis 1 located?

Accepted Answer

Autoservis 1 is located at Unhošťská 92, 273 51 Červený Újezd, Czech Republic. Google Maps: https://www.google.com/maps?cid=4555233307203328880.

Question 6

Can I send a service enquiry online?

Accepted Answer

Yes. The online enquiry form is suitable for regular service, diagnostics, tyre service, Czech STK preparation and issue descriptions. For urgent safety issues, calling is better.

Question 7

Do you accept service enquiries in English?

Accepted Answer

Yes. You can send your enquiry in English through the form. Describe the issue in plain English; you do not need the Czech name of the part.

Question 8

I do not know the Czech term of the car part. What should I write?

Accepted Answer

Write when the problem appears, what you hear or feel, whether a warning light is on and whether the car can still be driven. A photo or short video frame can also help.

Question 9

What is Czech STK?

Accepted Answer

STK is the Czech mandatory technical inspection, similar to the UK MOT or other roadworthiness inspections. It is performed by an inspection station, not by the workshop.

Question 10

Can you prepare my car for Czech STK?

Accepted Answer

Yes. We can check lights, brakes, chassis, fluids, tyres, warning lights and visible issues before the inspection. We cannot guarantee the inspection result because STK is performed by the inspection station.

Question 11

What details should I send before booking?

Accepted Answer

Send your name, phone, e-mail, service type, vehicle make and model if you know them, a short issue description, preferred date and any photo or STK report if available.

Question 12

Do you service cars for foreigners living near Prague?

Accepted Answer

Yes. The workshop is practical for foreign drivers and expats living around Červený Újezd, Unhošť, Prague-West, Hostivice, Rudná, Kladno and nearby towns.

Question 13

Do you repair only after price approval?

Accepted Answer

Yes. We inspect the problem first, suggest the solution and price estimate, and continue only after agreement.

Question 14

Can I send a photo or document?

Accepted Answer

Yes, the form accepts JPG, PNG or PDF up to 8 MB. It is useful for warning lights, Czech STK reports or visible damage.

Question 15

Do you provide tyre service?

Accepted Answer

Yes. We handle tyre changes, balancing, wheel set changes, puncture repairs and valves depending on the vehicle and availability.

Question 16

What should I do if the engine warning light is on?

Accepted Answer

If the car drives as usual, send an enquiry or call us. If the car jerks, loses power, smokes or a red warning light is on, calling directly is safer.

Question 17

Is it safe to drive with squeaking brakes?

Accepted Answer

Squeaking may be minor, but it can also mean worn pads, discs or another brake issue. If you notice grinding, vibration, a soft pedal or longer stopping distance, calling and booking a check is safer.

Question 18

How do I recognise a chassis problem?

Accepted Answer

Common signs include knocking, play, the car pulling to one side, vibration, uneven tyre wear or uncertain handling when cornering or braking.

Question 19

When is calling better than using the form?

Accepted Answer

Call for a car that cannot be driven safely, red warning light, visible fluid leak, burning smell, serious noise, loss of power or suspected brake problem.

Question 20

Can I arrive without an appointment?

Accepted Answer

It is better to call or send an enquiry first. We can agree on the right time, expected work and workshop capacity.

Question 21

Do you service all car brands?

Accepted Answer

We work on common passenger and commercial vehicles. For a specific car, send the make, model and issue description.

Question 22

Which areas do you serve?

Accepted Answer

Customers usually come from Červený Újezd, Unhošť, Prague-West, Hostivice, Rudná, Kladno and nearby towns.

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