Text updated 2026-09-07How we review content
Practical advice
When the form is enough
The form is suitable for regular service, oil changes, tyres, Czech STK preparation or a fault you can describe while the car remains drivable. Include the make, model and preferred date. Send any photos by e-mail to autoservice1@seznam.cz.
When calling is better
Call for a car that cannot be driven safely, brake problem, red warning light, significant fluid leak, burning smell, smoke, serious noise or loss of power. Stop safely first. A call helps arrange the next step, but cannot replace an inspection or guarantee that further driving is safe.
Why it matters
With urgent faults, it is not just about booking a slot. We need to know whether it is safe to continue driving, whether to stop the car and what next step makes sense.
What to prepare before calling
It helps to know the make and model, a short description of the issue, when it appeared, whether a warning light is on and whether the car can still be driven. Photos or Czech STK reports can be sent by e-mail to autoservice1@seznam.cz.
Call especially in these situations
- the car is not drivable or will not start
- brakes grind, vibrate or the pedal feels soft
- a red warning light is on or a warning light flashes
- fluid is leaking or there is a burning smell
- the car loses power, smokes or makes serious noise
What to write before booking
Describe what changed, when the issue appears and whether the car can still be driven. For routine work, a short written request is usually enough. Include the make, model, year, approximate mileage and when the symptom appears. Send any relevant photos or inspection reports by e-mail to autoservice1@seznam.cz; the enquiry form does not accept attachments.
Frequently asked questions
Can I still drive with this issue?
If the car drives as usual and you need oil, tyres or a calm check, the form is fine. Safety issues or a car that cannot be driven safely are phone-first situations.
What should I include in the request?
Describe what changed, when the issue appears and whether the car can still be driven. For routine work, a short written request is usually enough.
When is calling safer?
Call for brake issues, red warning lights, a car that cannot be driven safely, major fluid leaks, burning smell, smoke or serious noise.